Privacy Policy

1. Introduction

This Privacy Policy describes how Steamery Goods LLC (hereinafter: "we", "the Site") collects, uses, and discloses your personal information when you visit steamkitchenware.com or make a purchase of our professional kitchen tools and appliances (including our Food Processors, Induction Pans, and Stainless Steel Sets). We are committed to protecting our customers' privacy under US and international data protection standards.

2. Collection of Personal Information

When you visit the Site, we collect certain information about your device and information necessary to process your purchases:

  • Device Information: Browser version, IP address, time zone, cookies, and how you interact with the Site (products viewed, pages visited).

  • Order Information: Full name, shipping address, billing address, payment information (including encrypted credit card numbers), email address, and phone number.

3. Use of Your Personal Information

We use your personal information to provide you with our products and services:

  • Order Fulfillment: Processing payments, organizing shipments for your Multifunctional Food Processor or Stainless Steel Wok, and providing invoices/order confirmations.

  • Customer Support: Communicating with you regarding your orders or answering technical questions at +1 (941) 3073 675.

  • Security: Screening orders for potential risk or fraud.

  • Marketing: With your consent, providing you with information or advertising relating to our new kitchenware launches.

4. Sharing Information with Third Parties

We use the Shopify platform to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also share your information with shipping carriers to deliver your goods. We do not sell your personal data to third parties.

5. Cookies

The Site uses cookies to improve your browsing experience, remember your preferences, and maintain your shopping cart. You can manage cookies through your browser settings, but please note that disabling them may affect the functionality of certain parts of the Site.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to ask for it to be corrected, updated, or permanently deleted. To exercise these rights, please contact us at the email provided below.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our business records unless and until you ask us to delete this information.

8. Changes to the Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have questions or complaints, please contact us:

Steamery Goods LLC Address: 3500 South DuPont Hwy, Dover, 19901, United States

Email: contact@steamkitchenware.com

Phone: +1 (941) 3073 675

EIN Number: 41-4678655